远程计算

ODU信息技术服务

作为ODU员工, t在这里 may be times you need to conduct University business while you're away from campus. Whether you telework on a regular basis or just need temporary access to a file after hours, 有几种方法可以在ODU工作站之外完成工作. 远程工作:

个人电脑

如果你用个人电脑远程工作, you should make sure your operating system and virus protection are up-to-date. (了解更多关于 保护你的电脑.)

大学计算机

如果你把大学的电脑带出校园远程工作, 你和你的主管需要填写一份表格 设备授权表.


虚拟专用网(VPN)

The VPN provides ODU faculty and staff an encrypted tunnel between a remote computer and ODU's secure network. Interact with University IT systems through a secure connection, just as if you were on campus. You need to connect to the campus VPN for remote access to network drives and folders, 使用SSH或Microsoft远程桌面, 以及远程访问班纳的权限, but you should disconnect once you no longer need special access to these services. 获得VPN访问:

Note: You are responsible for supporting the personal PC you use for VPN access, 包括安装VPN客户端. 所有接入VPN的设备都必须遵守ODU 远程访问和虚拟专用网标准.

远程桌面接入

Access all of the files and resources on your ODU-managed computer using Microsoft's Remote Desktop Protocol (RDP) or VNC Viewer. 你必须连接到校园VPN.)

提交远程访问的请求 ITS在线帮助. 在描述栏中写上你主管的名字. 您的TSP将与您联系以设置远程访问.

连接大学Windows电脑

连接大学Mac

远程访问ODU文件和共享

通常, 当你在校园里登录到你的工作桌面时, 您的共享目录文件(H:, “J:”和“K:”驱动器)在登录时自动连接.

如果您没有使用连接到大学网络的台式机, then you will need a configure a connection to access and manage files stored on the University's servers.

要远程访问你的文件,你必须连接到校园VPN. 然后使用下面的说明映射您的驱动器.
 


其他远程资源

访问以下资源 没有 连接ODU的VPN.

变焦

需要在校外主持或参加会议? 变焦 is a cloud-based web conferencing service that allows users to meet and share content online. 在任何有互联网连接的地方开始或加入一个会议.

电子邮件

Access your ODU email from Outlook on your home computer or mobile device (see 安装指南)或浏览 前景.thecmcteam.com.

Note: Do NOT send restricted business information through email, even to yourself. 了解更多 关于存储和传输敏感信息的选项.

语音信箱和呼叫前转

远程访问您的ODU语音信箱, 拨打您的电话号码,并按*当您的语音信箱信息开始. 按照提示操作. (您的ID是您的5位分机号.g. "36926". 您的密码就是您的语音信箱密码.)

To forward your 办公室 phone to another number or request temporary telework phone service, 填写表格 ITS服务请求.

云硬盘

所有员工都可以访问在线文件空间:

Note: University employees must be careful to protect confidential or restricted data. 在将数据存储到云驱动器之前,请查看 调节数据存储矩阵.

Microsoft Office 365

It's not enough to just have access to your files; you need to be able to open and work with them. 员工使用Office文件有两种选择:

微软团队

使用团队与同事保持联系. 聊天,会面和协作都在一个地方,无论你在哪里.

君主虚拟环境(MOVE)

Access virtual workstations with the same configuration and standard software as the standard ITS computer labs at 移动.thecmcteam.com.


技术要求

ODU技术指南

你的电脑能胜任远程工作吗? 至少,它应该满足找到的最低建议 在这里.

安全注意事项

您的远程计算机和网络安全吗? 根据以下提示,确保您的家庭电脑环境安全 在这里.

在家上网,

为了最可靠的互联网连接, plug your computer directly into your router (usually a yellow port on the back of the device) or 移动 your computer as close as possible to the router. It also helps if you can limit other streaming traffic during online meetings or class sessions.

向您的互联网提供商查询更多信息:


打印和打印替代品

在印刷之前, determine whether t在这里 is an electronic alternative that will accomplish your business need. 例如,采购服务已经出版 指导 使用填充 & Sign feature in Acrobat to sign PCard reports and 形式 that have historically required printing or scanning.

If you need to print or maintain paper documents that contain regulated data (as outlined in the 调节数据存储矩阵), your manager and ITS can work together to determine an appropriate and secure alternative. 在家打印受监管的数据需要数据所有者的批准.

检查 数据存储矩阵 在将ODU文档存储在家用计算机上之前, 网络驱动器或云(OneDrive), GoogleDrive, 框).

  • 使用应用程序的打印功能(例如.e. MS Word或Excel).
  • 选择另存为PDF,而不是选择打印机.
  • 存储在适当的共享驱动器上以供以后使用.

  • Windows:使用内置的剪切工具.
  • Mac:按住Shift + Command + 4, then click and drag to highlight the area of your screen you'd like to capture.
  • 将截图存储在适当的共享驱动器上以供以后使用.

下载 Microsoft Office Lens from your phone's app store to scan documents from your phone and save them to a supported storage location (OneDrive is recommended).

使用 横幅文件管理 收集和保存文件. 横幅文件管理 supports the indexing and retrieving of electronic content and stores FERPA and PII data securely.

发送请求到 itshelp@thecmcteam.com 用于创建支持文档存储库的应用程序.

使用 an electronic form to collect and store information for 过程ing. “资讯科技资讯系统”表格系统内的表格(形式.thecmcteam.com)允许你:

  • 建立路由和审批工作流程.

    • 主管的批准
    • 个人的批准
    • MIDAS集团批准
  • Protect 形式 behind Monarch-Key authentication or make them available for public access.
  • 将表单数据保存到网络驱动器或 横幅文件管理 应用程序.

发送请求到 itshelp@thecmcteam.com for access to the 形式 solution or to request an 应用程序 to be developed to support a business 过程.

The majority of electronic approvals can be handled through electronic 形式 (above).

DocuSign可以在 有限使用 非常具体用例的基础. 这种解决方案的成本是每个信封5美元. An envelope is defined as a business 过程 flow from beginning to end regardless of the number of approvals or routing instances in the chain of the workflow.

发送请求到 itshelp@thecmcteam.com 访问DocuSign.

If, 在审查了上述所有备选方案之后, 你和你的主管认为打印是必要的, 我们推荐以下家用打印机型号:

黑色的 & 白色

HP LaserJet Pro M203dw

  • 只打印
  • 30 ppm
  • 汽车双
  • 惠普网站售价170美元

Color

HP彩色激光打印机Pro M254dw

  • 只打印
  • 22 PPM (b/w & 颜色)
  • 汽车双
  • 惠普官网售价260美元

多功能(MFP)喷墨

HP OfficeJet Pro 8025一体机

  • 打印、复印、扫描、传真
  • 20ppm (b/w);
    10ppm(彩色)
  • 汽车双
  • 惠普网站售价99美元

多功能(MFP)激光射流

HP彩色激光打印机Pro MFP M479fdw

  • 打印,复制,扫描,传真,电子邮件
  • 28 PPM (b/w & 颜色)
  • 汽车双
  • 在惠普网站售价450美元

请按惯例 采购 过程. 这些打印机, 如果购买ODU业务, should be purchased through an approved vendor (Daly or CDW/Staples) and are to be used specifically for at-home telework.


常见问题

所有教职员工都可以申请VPN/RDP访问. 研究生 students working as research or teaching assistants are also eligible.

No. 一旦你的电话被转发, it will remain so until you manually turn off the forwarding or request that it be turned off. 如果需要更高级的转发选项,请联系 ITS服务台 对的选择.

是的,请联系 ITS服务台 对的选择.

如果员工家里有电脑可以用于工作, 我们建议他们按照最佳实践这样做 在这里.

对于那些在家里没有工作站的人, 请与你的主管协调,正确评估你的需求. 请不要把ODU桌面带回家. They are not configured to work in a home setting and cannot be supported by ITS in that scenario.

主管可以购买一台合适的笔记本电脑, or work with ITS to obtain one of the limited number of loaner workstations available.

购买:

  • 戴尔: 戴尔笔记本电脑订购指南在此 在这里.
  • 苹果: 请发电子邮件至大学书店 techstore@thecmcteam.com 要求购买的物品.
  • 由于供应有限和/或交货延误, 如果需要戴尔或苹果以外的笔记本电脑, 可以找到有关最低要求的指导 在这里.

No. 为了保护敏感数据,您必须连接ODU VPN 在登录Banner之前.

是的. As long as you have the latest version of OneDrive installed, you can 在同一台电脑上使用个人账户和工作账户.

The easiest way to log in to ODU services with two-factor authentication is to use the Duo mobile app on your phone or mobile device.

If you use a hardware token or security key (a Yubikey, for example), you can take the device home. 您还可以设置一个软件令牌. 可以找到所有选项和更多信息 在这里.

您应该始终了解安全计算实践. Read more about securing your personal computer and home network security on 我们的安全电脑网页.

看到 印刷的替代品上面,.

联系 ITS服务台 如果您需要这项服务.